ILS Matters

Following on from yesterday’s quick trip around the foyer, I thought it might be useful to give you a bit of a guide to what you can expect at the evenings and weekends in Peirson. So, let’s start with opening times. The library currently opens:

Mon – Thursday 8.30am to 10pm

Friday 8.30am to 9pm

Saturday 9am to 9pm

Sunday 1pm to 9pm

In terms of service, we’ve been working very hard to make sure that you get access to as much as possible in all hours, so here’s the deal. From Monday to Thursday, the building is fully staffed up until 7pm, and then moves over into the capable hands of our Support Team. These people are split into two sides – library and IT, but both are here to help you with any queries you might have. So, help with finding resources in Peirson, using printers and copiers, changing passwords, and generally acting as a pointer to all of our services is what they do.

For Fridays, we again have a full compliment up until 5pm and then move to our support team, while they also staff the whole weekend too (with a few extra staff on Saturdays). So, they’re pretty vital to us really. I can honestly say that I’m really happy with them as a team – they provide an excellent service in these hours and have really beefed up what we have on offer. Of course, there will inevitably be things which they can’t deal with, but they will always take your details and make sure that someone gets back to you as soon as possible.

One last thing. If it’s specialist subject help you’re after in the evenings, it’s always best to speak with your Liaison Librarian in advance to see if they will be here. Our enquiries and support staff are great, but can’t be experts in all fields, so probably best to make sure there is someone around to help. If you’re not sure who your Liaison is, just drop us a message on askalibrarian@worc.ac.uk.